If a tracking number is available for your order. We will inform you by email within 24 hours after the package is shipped out. The email will include the tracking number and the website where you can track it or track your package in My Account.
Here are the list:
UPS website: http://www.ups.com/
DHL website: http://www.dhl.com/en.html
Fedex website: http://www.fedex.com/al/
Additional Shipping Information
For the cardholder’s protection, the company reserves the right to send orders to the billing address if a differing shipping address cannot be verified. We cannot ship via a traceable method to any post office boxes. Delivery time cannot be guaranteed nor can the package be tracked. We encourage all deliveries be made to a physical address so packages can be tracked.
Shipping delays may occur due to holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times.
Billing and Shipping Information
Incorrect billing information and/or shipping to an alternate address may cause shipping delays and additional shipping and handling charges, as information must be verified.
Shipping Cancellations, Refusals
For any shipments returned to us due to a bad address, refusal upon delivery, or cancellation, there will be an additional shipping and handling charge of 25% of your order total (50% on international orders). Shipping and handling charges are non refundable.